One of the new technology buzzwords in the industry is performance support, an ad-vanced knowledge-management approach that addresses major training and knowledge-management concerns of claim departments globally.
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{
"author": {
"name": "Ted Gannan",
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{
"uri": "/2009/07/31/just-in-time/",
"title": "Just in Time",
"byline": "Ted Gannan",
"kicker": "Market Insights",
"prettyDate": "July 31, 2009",
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"summary": "One of the new technology buzzwords in the industry is performance support, an ad-vanced knowledge-management approach that addresses major training and knowledge-management concerns of claim departments globally.",
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