{
  "author": {
    "name": "Steve Bristow",
    "webUrl": "/author/profile/steve-bristow/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 2,
    "social": [],
    "articles": [
      {
        "uri": "/2021/04/27/why-agent-feedback-is-essential-for-insurers/",
        "title": "Why agent feedback is essential for insurers",
        "byline": "Steve Bristow",
        "kicker": "Commentary",
        "prettyDate": "April 27, 2021",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/04/Feedback-Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/steve-bristow/",
            "name": "Steve Bristow"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Agent feedback can result in dramatic improvements in processes and products — if insurers take the time to listen.",
        "body": null
      },
      {
        "uri": "/2020/09/01/how-agents-can-add-value-to-the-builders-risk-sales-process/",
        "title": "How agents can add value to the builders risk sales process",
        "byline": "Steve Bristow",
        "kicker": "Market Insights",
        "prettyDate": "September 01, 2020",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/09/Contractor-Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/steve-bristow/",
            "name": "Steve Bristow"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "It starts with understanding the product, knowing the appetite of the insurers in the market, and studying the competition.",
        "body": null
      }
    ]
  }
}