{
  "author": {
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    "articles": [
      {
        "uri": "/2023/06/30/transforming-the-insurance-experience-through-ai/",
        "title": "Transforming the insurance experience through AI",
        "byline": "Spike Lipkin",
        "kicker": "Commentary",
        "prettyDate": "June 30, 2023",
        "timeToRead": "6 minute",
        "image": {
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        "summary": "Artificial intelligence can help organize data, streamline processes and improve customer service.",
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