{
  "author": {
    "name": "Ruth Fisk",
    "webUrl": "/author/profile/ruth-fisk/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 5,
    "social": [],
    "articles": [
      {
        "uri": "/2022/06/02/why-insurers-should-focus-on-hyper-personalized-claims/",
        "title": "Why insurers should focus on hyper-personalized claims",
        "byline": "Ruth Fisk",
        "kicker": "Commentary",
        "prettyDate": "June 02, 2022",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/06/crowd-of-people.jpg-image620x372.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/ruth-fisk/",
            "name": "Ruth Fisk"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "It's no secret that there's a need to improve customer experience across the insurance industry.",
        "body": null
      },
      {
        "uri": "/2021/08/23/hurricane-season-demands-personal-insurance-conversations/",
        "title": "Hurricane season demands personal insurance conversations",
        "byline": "Ruth Fisk",
        "kicker": "Commentary",
        "prettyDate": "August 23, 2021",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/08/Consultant-With-Client.jpg-image620x372.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/ruth-fisk/",
            "name": "Ruth Fisk"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Building trust with insureds through smarter conversations is critically important long before they're faced with a catastrophe.",
        "body": null
      },
      {
        "uri": "/2013/06/27/three-best-practice-to-prepare-for-business-continuity/",
        "title": "Three Best Practice to Prepare for Business Continuity",
        "byline": "Ruth Fisk",
        "kicker": "News",
        "prettyDate": "June 27, 2013",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/ruth-fisk/",
            "name": "Ruth Fisk"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "With storm season near, and the disastrous effects of Superstorm Sandy still on the minds of many businesses, some wonder, What lies ahead?",
        "body": null
      },
      {
        "uri": "/2013/06/27/three-best-practice-to-prepare-for-business-contin/",
        "title": "Three Best Practice to Prepare for Business Continuity",
        "byline": " Ruth Fisk ",
        "kicker": "News",
        "prettyDate": "June 27, 2013",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/ruth-fisk/",
            "name": "Ruth Fisk"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "With storm season near, and the disastrous effects of Superstorm Sandy still on the minds of many businesses, some wonder, What lies ahead?",
        "body": null
      },
      {
        "uri": "/2011/03/10/qa-how-software-vendors-view-the-insurance-market/",
        "title": "Q&A: How Software Vendors View the Insurance Market (Part 4)",
        "byline": "Ruth Fisk, Courtlandt Gates, Frank Neugebauer",
        "kicker": "News",
        "prettyDate": "March 10, 2011",
        "timeToRead": "9 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/ruth-fisk-courtlandt-gates-frank-neugebauer/",
            "name": "Ruth Fisk, Courtlandt Gates, Frank Neugebauer"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "In the fourth part of this series, PropertyCasualty360.com technology channel editor Bob Hyle continues the conversation with a trio of vendors in the insurance software space on their opinions on subjects such as carrier weaknesses, project management, and their partnership with carriers.",
        "body": null
      }
    ]
  }
}