{
  "author": {
    "name": "Russell P Granger",
    "webUrl": "/author/profile/russell-p-granger/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 3,
    "social": [],
    "articles": [
      {
        "uri": "/2017/03/06/10-secrets-to-successful-negotiations/",
        "title": "10 secrets to successful negotiations",
        "byline": " Russell P. Granger, Rahila Narejo ",
        "kicker": "Market Insights",
        "prettyDate": "March 06, 2017",
        "timeToRead": "8 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/russell-p-granger-rahila-narejo/",
            "name": "Russell P. Granger, Rahila Narejo"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
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        ],
        "summary": "Emotions play a key role in influencing decisions whether we realize it or not.",
        "body": null
      },
      {
        "uri": "/2017/02/16/5-trust-builders-for-smarter-insurance-claim-settlements/",
        "title": "5 trust builders for smarter insurance claim settlements",
        "byline": "Russell P. Granger",
        "kicker": "News",
        "prettyDate": "February 16, 2017",
        "timeToRead": "6 minute",
        "image": {
          "uri": "",
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        },
        "authors": [
          {
            "webUrl": "/author/profile/russell-p-granger/",
            "name": "Russell P. Granger"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
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          }
        ],
        "summary": "When it comes to establishing trust, first impressions count.",
        "body": null
      },
      {
        "uri": "/2017/01/13/adjusting-the-customer-experience-the-digital-divide/",
        "title": "Adjusting the customer experience: The digital divide",
        "byline": "Russell P. Granger",
        "kicker": "News",
        "prettyDate": "January 13, 2017",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
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            "webUrl": "/author/profile/russell-p-granger/",
            "name": "Russell P. Granger"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
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        ],
        "summary": "How is technology affecting your policyholder relationships?",
        "body": null
      }
    ]
  }
}