{
  "author": {
    "name": "Rajesh Datta Paul Gozzo",
    "webUrl": "/author/profile/rajesh-datta-paul-gozzo/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2022/05/23/the-danger-of-working-harder/",
        "title": "The danger of 'working harder'",
        "byline": "Rajesh Datta, Paul Gozzo and Amy Winn",
        "kicker": "Market Insights",
        "prettyDate": "May 23, 2022",
        "timeToRead": "8 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/05/Automating_Claims_Customer_Satisfaction.jpg",
          "width": "616",
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        },
        "authors": [
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            "name": "Rajesh Datta, Paul Gozzo"
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        "summary": "How automating claims processes can ultimately improve customer satisfaction and give clients what they really want.",
        "body": null
      }
    ]
  }
}