{
  "author": {
    "name": "Rajeev Batra Sam Ramachandran  Prakash Chava Siva Selvaraj",
    "webUrl": "/author/profile/rajeev-batra-sam-ramachandran--prakash-chava-siva-selvaraj/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2011/02/17/driving-revenue-growth-and-improving-customer-expe/",
        "title": "Driving Revenue Growth and Improving Customer Experience through Mobile Solutions",
        "byline": "Rajeev Batra, Sam Ramachandran , Prakash Chava, Siva Selvaraj",
        "kicker": "News",
        "prettyDate": "February 17, 2011",
        "timeToRead": "6 minute",
        "image": {
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          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/rajeev-batra-sam-ramachandran--prakash-chava-siva-selvaraj/",
            "name": "Rajeev Batra, Sam Ramachandran , Prakash Chava, Siva Selvaraj"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "U.S. insurance carriers are shifting their focus to revenue growth, profitability and enhancing customer experience while keeping operations costs at an optimum level. In order to increase the customer base and retain the existing customers, carriers are adapting to a customer segment based approach.",
        "body": null
      }
    ]
  }
}