{
  "author": {
    "name": "Pat Walsh",
    "webUrl": "/author/profile/pat-walsh/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2016/05/25/insurers-facing-customer-satisfaction-challenge/",
        "title": "Insurers facing customer satisfaction challenge",
        "byline": "Pat Walsh",
        "kicker": "News",
        "prettyDate": "May 25, 2016",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/pat-walsh/",
            "name": "Pat Walsh"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "There are no greater influences on a insurance company's success or failure than its customers and employees, and keeping these two groups happy and engaged is critical.",
        "body": null
      }
    ]
  }
}