{
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        "uri": "/2013/10/28/using-a-web-based-system-to-solve-the-customer-com/",
        "title": "Using a Web-Based System to Solve the Customer Communication Challenge",
        "byline": " Mike Mulcahy ",
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        "prettyDate": "October 28, 2013",
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        "summary": "Insurers are already seeing the benefits of consolidating core processing for all lines of business on a common set of systems, and they should take a similar approach for customer communications as well.",
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        "uri": "/2013/10/28/using-a-web-based-system-to-solve-the-customer-communication-challenge/",
        "title": "Using a Web-Based System to Solve the Customer Communication Challenge",
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