{
  "author": {
    "name": "Marc Sieger",
    "webUrl": "/author/profile/marc-sieger/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
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    "articles": [
      {
        "uri": "/2002/07/01/listening-to-your-customers-might-help-improve-web-presence/",
        "title": "Listening To Your Customers Might Help Improve Web Presence",
        "byline": "Marc Sieger",
        "kicker": "",
        "prettyDate": "July 01, 2002",
        "timeToRead": "6 minute",
        "image": {
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        },
        "authors": [
          {
            "webUrl": "/author/profile/marc-sieger/",
            "name": "Marc Sieger"
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        ],
        "kickerNode": [],
        "summary": "Listening To Your CustomersMight Help Improve Web PresenceTodays competitive marketplace demands that financial services companies communicate more effectively with their customers, both intermediaries and consumers, ...",
        "body": null
      }
    ]
  }
}