{
  "author": {
    "name": "Laura Nettles",
    "webUrl": "/author/profile/laura-nettles/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 3,
    "social": [],
    "articles": [
      {
        "uri": "/2009/10/20/maintaining-the-human-touch-in-the-modern-agency/",
        "title": "Maintaining the human touch in the modern agency",
        "byline": "Laura Nettles",
        "kicker": "",
        "prettyDate": "October 20, 2009",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/laura-nettles/",
            "name": "Laura Nettles"
          }
        ],
        "kickerNode": [],
        "summary": "Laura Nettles, founder of Nettles Consulting Network in Atlanta, shows agents how to assess under-used and under-appreciated features in agency management systems.",
        "body": null
      },
      {
        "uri": "/2009/07/31/its-still-a-people-business/",
        "title": "It's Still a People Business",
        "byline": "Laura Nettles",
        "kicker": "",
        "prettyDate": "July 31, 2009",
        "timeToRead": "8 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/laura-nettles/",
            "name": "Laura Nettles"
          }
        ],
        "kickerNode": [],
        "summary": "With each new advance in computers and electronic media, the relationship between agency management and technology becomes increasingly complicated and interdependent.",
        "body": null
      },
      {
        "uri": "/2004/02/04/the-top-5-automation-myths/",
        "title": "The Top 5 Automation Myths",
        "byline": "Laura Nettles",
        "kicker": "",
        "prettyDate": "February 04, 2004",
        "timeToRead": "2 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/laura-nettles/",
            "name": "Laura Nettles"
          }
        ],
        "kickerNode": [],
        "summary": "The Top 5 Automation MythsMyth #1: Automation will improve productivity. Automation vendors talk a lot about how the features of their system are going to ...",
        "body": null
      }
    ]
  }
}