{
  "author": {
    "name": "Kris Hackney",
    "webUrl": "/author/profile/kris-hackney/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 3,
    "social": [],
    "articles": [
      {
        "uri": "/2020/03/25/how-tech-lets-you-be-there-when-customers-need-you-most/",
        "title": "How tech lets you be there when customers need you most",
        "byline": "Kris Hackney",
        "kicker": "Commentary",
        "prettyDate": "March 25, 2020",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/03/01_Remote-Worker_Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/kris-hackney/",
            "name": "Kris Hackney"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "The cloud is the most vital way to keep your insurance business running anytime, anywhere.",
        "body": null
      },
      {
        "uri": "/2017/06/26/todays-connected-insurance-consumers-expect-convenience/",
        "title": "Today's connected insurance consumers expect convenience",
        "byline": "Kris Hackney",
        "kicker": "Commentary",
        "prettyDate": "June 26, 2017",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/kris-hackney/",
            "name": "Kris Hackney"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Technology has transformed the way businesses serve their customers, and insurance is no exception.",
        "body": null
      },
      {
        "uri": "/2009/05/26/becoming-a-predictive-enterprise/",
        "title": "Becoming a Predictive Enterprise",
        "byline": "Kris Hackney",
        "kicker": "",
        "prettyDate": "May 26, 2009",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/kris-hackney/",
            "name": "Kris Hackney"
          }
        ],
        "kickerNode": [],
        "summary": "Predictive analytics empowers claim handlers, underwriters, insurance brokers, customer service representatives, and others with the predictive insight to create value from underutilized data to improve customer interactions.",
        "body": null
      }
    ]
  }
}