{
  "author": {
    "name": "Jeff Arnold",
    "webUrl": "/author/profile/jeff-arnold/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 5,
    "social": [],
    "articles": [
      {
        "uri": "/2021/06/23/are-your-insurance-processes-tech-enabled-or-tech-shackled/",
        "title": "Are your insurance processes tech-enabled or tech-shackled?",
        "byline": "Jeff Arnold",
        "kicker": "Commentary",
        "prettyDate": "June 23, 2021",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/06/Using-Mobile.jpeg-image620x372.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-arnold/",
            "name": "Jeff Arnold"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Every insurance-technology decision should be made with an enhanced customer experience in mind.",
        "body": null
      },
      {
        "uri": "/2021/02/24/the-insurance-industrys-role-in-economic-recovery/",
        "title": "The insurance industry's role in economic recovery",
        "byline": "Jeff Arnold",
        "kicker": "Commentary",
        "prettyDate": "February 24, 2021",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/02/Strong-Business-Woman.jpg-image620x372.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-arnold/",
            "name": "Jeff Arnold"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "This is a pivotal moment for our industry.",
        "body": null
      },
      {
        "uri": "/2020/05/21/insurance-agency-survival-strategies-lessons-from-covid-19/",
        "title": "Insurance agency survival strategies: Lessons from COVID-19",
        "byline": "Jeff Arnold",
        "kicker": "Best Practices",
        "prettyDate": "May 21, 2020",
        "timeToRead": "7 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/05/Coronavirus-Crisis-Help_Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-arnold/",
            "name": "Jeff Arnold"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "We were prepared to manage a business interruption event. We did not expect a revenue interruption event.",
        "body": null
      },
      {
        "uri": "/2019/12/06/how-to-teach-next-gen-workers-to-compete-in-insurance/",
        "title": "How to teach next-gen workers to compete in insurance",
        "byline": "Jeff Arnold",
        "kicker": "Commentary",
        "prettyDate": "December 06, 2019",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/12/09-Remote-Worker-Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-arnold/",
            "name": "Jeff Arnold"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "To successfully lead the next generations, you have to change your expectations and accept the new working mindset.",
        "body": null
      },
      {
        "uri": "/2019/05/16/14-ways-insurance-agencies-can-beat-insurtechs/",
        "title": "14 ways insurance agencies can beat InsurTechs",
        "byline": "Jeff Arnold",
        "kicker": "Slideshow",
        "prettyDate": "May 16, 2019",
        "timeToRead": "2 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/05/09-Remote-Worker-Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-arnold/",
            "name": "Jeff Arnold"
          }
        ],
        "kickerNode": [
          {
            "uri": "/slideshow/",
            "sectionName": "Slideshow"
          }
        ],
        "summary": "This is how traditional retail insurance agencies can win in the Digital Age.",
        "body": null
      }
    ]
  }
}