David Young | Property Casualty 360

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Market Insights

Quality Management in Claims

October 06, 2010

Managing quality is an important job that affects not only the financial bottom line, but also customer retention and employee satisfaction. Now is a good time to take a close look at the quality assessment process to make sure it is effective.

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Resources

Clean Your Data to Win the Customer Retention War link

Melissa

From Melissa

As more customers “unbundle” their insurance products and spread their business among many carriers, agents must look for creative strategies to retain and grow business. Download this white paper to learn top strategies to ensure success in 2024.

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Breaking the Check Barrier: Embracing Digital Payments in P&C Insurance link

CCC Intelligent Solutions

From CCC Intelligent Solutions

Discover how to break free from traditional check payments and embrace the digital revolution in the property and casualty (P&C) insurance industry.

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Commercial Property Preparedness: Bracing for Changing Risks link

OneShield

From OneShield

Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities.

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7 Proven Strategies for Implementing a Workers' Comp Cloud Platform link

Origami Risk

From Origami Risk

Explore common pitfalls in core insurance transformations and how to avoid them. Discover comprehensive strategies and best practices to successfully plan and execute a cloud implementation in this comprehensive white paper.

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Build or Buy? Considering the Critical Decisions in P&C Core Insurance Cloud Digitization Projects link

Origami Risk

From Origami Risk

Navigating the complexities of P&C core insurance digitization is no easy task. Explore the critical decisions between building or buying and how to achieve operational excellence in this white paper.

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