{
  "author": {
    "name": "Craig Weber",
    "webUrl": "/author/profile/craig-weber/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 7,
    "social": [],
    "articles": [
      {
        "uri": "/2009/02/28/the-path-to-soa-wizardry/",
        "title": "The Path to SOA Wizardry",
        "byline": "Craig Weber",
        "kicker": "",
        "prettyDate": "February 28, 2009",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/craig-weber/",
            "name": "Craig Weber"
          }
        ],
        "kickerNode": [],
        "summary": "A severe storm flung Dorothy and her dog, Toto, into a strange and unfamiliar world. Glinda, the good witch of the North, told Dorothy the wonderful Wizard of Oz could get her back home. Glinda advise",
        "body": null
      },
      {
        "uri": "/2008/09/30/content-under-pressure/",
        "title": "Content Under Pressure",
        "byline": "Craig Weber",
        "kicker": "",
        "prettyDate": "September 30, 2008",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/craig-weber/",
            "name": "Craig Weber"
          }
        ],
        "kickerNode": [],
        "summary": "Today, an estimated 85 percent to 90 percent of the content created within an organization exists electronically. Business operations generate vast volumes of electronically stored information (ESI)--n",
        "body": null
      },
      {
        "uri": "/2008/05/31/a-new-age-for-old-systems/",
        "title": "A New Age for Old Systems",
        "byline": "Craig Weber",
        "kicker": "",
        "prettyDate": "May 31, 2008",
        "timeToRead": "10 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/craig-weber/",
            "name": "Craig Weber"
          }
        ],
        "kickerNode": [],
        "summary": "The new millennium has brought new tools to the old game of legacy systems management. There also has been an increased emphasis on strategic alignment between business and technology as the metaphori",
        "body": null
      },
      {
        "uri": "/2008/03/31/service-and-satisfaction/",
        "title": "Service and Satisfaction",
        "byline": "Craig Weber",
        "kicker": "",
        "prettyDate": "March 31, 2008",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/craig-weber/",
            "name": "Craig Weber"
          }
        ],
        "kickerNode": [],
        "summary": "Many companies pride themselves on the level of service they provide to their customers. During the course of our work with some of those companies, we often conduct surveys of current and past custom",
        "body": null
      },
      {
        "uri": "/2007/12/31/replacement-surgery/",
        "title": "Replacement Surgery",
        "byline": "Craig Weber",
        "kicker": "Market Insights",
        "prettyDate": "December 31, 2007",
        "timeToRead": "8 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/craig-weber/",
            "name": "Craig Weber"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "Is your policy administration system a trusty old workhorse, still up to the task after all these years? Or is it a coughing and wheezing jalopy, about to break down, leaving you stranded? The truth i",
        "body": null
      },
      {
        "uri": "/2007/07/31/remote-control/",
        "title": "Remote Control",
        "byline": "Craig Weber",
        "kicker": "",
        "prettyDate": "July 31, 2007",
        "timeToRead": "9 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/craig-weber/",
            "name": "Craig Weber"
          }
        ],
        "kickerNode": [],
        "summary": "A second-week claims adjuster trainee easily can testify to the fact the speed at which a claim is closed is in direct proportion to the end cost of that claim. Speed of task to reduce cycle time has",
        "body": null
      },
      {
        "uri": "/2007/06/30/still-simmering/",
        "title": "Still Simmering",
        "byline": "Craig Weber",
        "kicker": "",
        "prettyDate": "June 30, 2007",
        "timeToRead": "9 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/craig-weber/",
            "name": "Craig Weber"
          }
        ],
        "kickerNode": [],
        "summary": "Outsourcing is one of the insurance industry's thorniest issues. Insurance carrier executives and front-line staff both are keenly interested in how the use of outsourcing develops for decidedly diffe",
        "body": null
      }
    ]
  }
}