{
  "author": {
    "name": "Colleen Wells",
    "webUrl": "/author/profile/colleen-wells/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 3,
    "social": [],
    "articles": [
      {
        "uri": "/2022/04/11/the-growing-use-of-nlp-chatbots-in-insurance/",
        "title": "The growing use of NLP chatbots in insurance",
        "byline": "Colleen Wells",
        "kicker": "Commentary",
        "prettyDate": "April 11, 2022",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/04/Live-Chat-Customer-Service.jpeg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/colleen-wells/",
            "name": "Colleen Wells"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Insurance agencies and carriers using chatbots powered by Natural Language Processing (NLP) have an advantage.",
        "body": null
      },
      {
        "uri": "/2021/06/16/the-upside-of-niche-product-offerings-in-insurance/",
        "title": "The upside of niche product offerings in insurance",
        "byline": "Colleen Wells",
        "kicker": "Analysis",
        "prettyDate": "June 16, 2021",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/06/Car-app.jpg-image620x372.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/colleen-wells/",
            "name": "Colleen Wells"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "The world is evolving. If insurance product offerings evolve with it, insurers will be better positioned to seize the opportunities that lie ahead.",
        "body": null
      },
      {
        "uri": "/2020/03/16/how-insurers-can-successfully-achieve-true-digital-transformation/",
        "title": "How insurers can successfully achieve true digital transformation",
        "byline": "Colleen Wells",
        "kicker": "Commentary",
        "prettyDate": "March 16, 2020",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/03/Business-and-Technology_Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/colleen-wells/",
            "name": "Colleen Wells"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Too many insurers see digitization as the route to solve specific business problems without realizing that it must be the core of a holistic framework.",
        "body": null
      }
    ]
  }
}