{
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    "articles": [
      {
        "uri": "/2024/02/14/generative-ai-and-the-transformation-of-insurance-knowledge-work/",
        "title": "Generative AI and the transformation of insurance knowledge work",
        "byline": "Chad Sands",
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        "prettyDate": "February 14, 2024",
        "timeToRead": "8 minute",
        "image": {
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        "summary": "AI won't replace people, but people who use AI will.",
        "body": null
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      {
        "uri": "/2019/02/14/personal-lines-auto-the-differentiators-dilemma/",
        "title": "Personal lines auto: The differentiator's dilemma",
        "byline": "Chad Sands",
        "kicker": "Commentary",
        "prettyDate": "February 14, 2019",
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        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/12/Auto-personalization.jpeg",
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        "summary": "Brand differentiation solely on the basis of customer confidence, advocacy or empathy competes in a crowded field.",
        "body": null
      }
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}