{
  "author": {
    "name": "Bill Freitag",
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    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 3,
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    "articles": [
      {
        "uri": "/2017/03/31/its-the-customer-experience-stupid/",
        "title": "It's the customer experience, stupid",
        "byline": " Bill Freitag ",
        "kicker": "Commentary",
        "prettyDate": "March 31, 2017",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
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            "webUrl": "/author/profile/bill-freitag/",
            "name": "Bill Freitag"
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        ],
        "kickerNode": [
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        ],
        "summary": "Insurers need to make their brand experiences into havens of ease, comfort and security that also fit into customers desired lifestyles.",
        "body": null
      },
      {
        "uri": "/2017/03/31/its-the-customer-experience-stupid/",
        "title": "It's the customer experience, stupid",
        "byline": "Bill Freitag",
        "kicker": "Commentary",
        "prettyDate": "March 31, 2017",
        "timeToRead": "7 minute",
        "image": {
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        "authors": [
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        ],
        "summary": "Insurers need to make their brand experiences into havens of ease, comfort and security that also fit into customers desired lifestyles.",
        "body": null
      },
      {
        "uri": "/2015/06/18/dragged-into-tomorrowland-why-insurers-need-to-transform-to-support-their-business/",
        "title": "Dragged into Tomorrowland: Why insurers need to transform to support their business",
        "byline": "Bill Freitag",
        "kicker": "News",
        "prettyDate": "June 18, 2015",
        "timeToRead": "4 minute",
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        "authors": [
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        "summary": "There is one question every CEO and CIO should answer as they evaluate the modernization steps that will help secure their futures.",
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}