Agency Technology

A Joplin, Mo.-based State Farm agent describes how her agency has been dealing with this enormous catastrophe—and the profound impact it has had on her clients.

Another standard bearer for the insurance industry is fading away: the paper bill. Insurers are following the lead of other financial services companies by exploring all the possibilities in electronic bill presentment.

With threats to agents' personal and customer information, cyberspace is the next employers' practices liability exposure

With threats to agents' personal and customer information, cyberspace is the next employers' practices liability exposure

Is there renewed enthusiasm regarding the potential for IT in insurance? Take a look at what insurers have on their drawing boards for the next wave of projects.

A new agent portal that helps small- and mid-size property and casualty insurance companies to compete with large of insurrers has been introduced by Insurance Data Processing, Inc.

Allstate’s plans to consolidate its direct-writer agencies and alter commissions is receiving a lot of negative feedback, including criticism from the executive director of the agent’s association.

More and more auto-insurance buyers are changing their habits and going direct to such carriers as GEICO and Progressive. This presents a big technology challenge to independent agents and the companies that distribute through them.