Claims Magazine June 2011
Cover Story
Contents Claims Go Commercial
Innovations in contents claims technology, software, and services are redefining how insurance carriers handle contents claims for personal lines.
Departments
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San Francisco Treats
Has America morphed from being a fundamentally optimistic nation to one with a disconcerting number of pessimists, some of whom are downright hostile?
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NICB: Upswing in Suspicious Claims, Medical A Concern
Questionable claims in the first quarters of 2009-2011 have been on the rise, with the most notable increase in medical-related claims.
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2011 Tropical Storm Season Busy, But Slower Than 2010
Forecasters continue to predict that this year's hurricane season will be an active one, but it still cannot be determined if any will make landfall.
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Commerical P&C Faces Little Exposure to Miss. Flood
The recent flooding of the Mississippi River has called for the Morganaza Spillway to be opened for the first time in nearly 40 years.
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Spring Tornadoes Set Records
A total of 881 tornadoes have been documented in 2011, and at least 305 of them hit the U.S. between April 25 and 28, making it the largest outbreak in history.
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With Laura Fisher, Student, Katie School of Insurance and Financial Services
Claims sat down with Laura Fischer, this year's claims scholarship recipient, to talk more about what led her to a career in insurance.
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Fraud Detection: Using Your Resources
The right strategy is all it takes for your organization to minimize fraud losses. One particular session at America's Claims Event this month can help you do just that.
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Disagreements While Driving
Distractions behind the wheel don't always have to do with technology, but the consequences can be just as severe.
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BP Oil Spill: The Bigger Picture
One author details the disaster and how BP chose to handle it.
Columns
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The Great Reporting Debate
Risk managers who are wary of reporting incidents to the insurance company should think twice before making the definite decision to hold back.
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Global and Off-Premises Exposures
A close review of the insured’s operations and its off-premises exposures will no doubt identify areas that require attention and further protection, whether through insurance or some non-insurance risk management technique.
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Dealing with Catastrophes
You can’t imagine the relief that comes from telling others that one of the worst moments of your life was made better by the professional manner in which the people you paid to help you responded to the situation.
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Invasion of the Goths
Insurance is as ancient a field as organized religion, and both have undergone considerable change over the millenniums.
Features
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Avoiding Bad Faith When Handling Catastrophe Claims
Handling catastrophe claims to avoid bad faith exposure is not a great mystery.
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Field Appraiser Management
Since there are many factors that contribute to effectively routing assignments, managers can better realize ROI goals from automating if they carefully analyze their internal workflows first.
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Destination Unknown
A year after BP's oil spill in the Gulf of Mexico, one cruise line is still seeking compensation for economic losses and damages.
Resource Library
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Events
17th Annual America’s Claims Event
When: June 19-21, 2013
Where: Austin, Texas
The ONLY industry event where senior managers, practitioners & experts involved with claims operations can get the insight they need to implement effective and tactical strategies for their claims handling process.
