Claims Magazine February 2010
Cover Story
Earning the AIC
Just as you cannot build a house without a solid foundation, you cannot build a career in claims without learning the fundamentals of claim handling. Stand out from the crowd with the Associate in Claims designation.
Features
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Navigating Commercial Building Losses
When examining commercial losses, adjusters must take into account three major considerations.
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Fraud Triage Programs
Using triage to review insurance claims can improve the rate of fraud detection while generating considerable savings for both carriers and their policyholders.
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Under Pressure
It is vital that insurers, TPAs, and corporations place great importance on the accuracy and reasonableness of case reserves to provide reasonable estimates for financial reporting purposes.
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Avoiding Hard Landings
We take a look at real slip-and-fall cases in an effort to explain how dynamic and fact-specific they can be.
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Hidden Risks of Green Buildings
The great irony of "green" building is that the very concepts intended to enhance a building's performance over its entire lifetime are many of the same things that make a building highly susceptible to moisture and mold problems.
Columns
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Are You Twittering or Frittering?
Risk managers will increasingly confront corporate risks arising from employee use of social media and networking tools.
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Wrath of Old Man Winter
It's still winter, and that leads to questions from adjusters about claims involving frozen pipes.
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Search-and-Rescue Operations
I guess while Congress was busy giving tax cuts to the wealthy, they failed to consider the tax breaks they were awarding for stupidity, as well.
Departments
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Despite All Obstacles
There will be lessons to learn from the response efforts in Haiti, and I know those who head up our industry's catastrophe units are paying attention.
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Speaking Of: Going Green
DKI President and CEO Dale A. Sailer discusses the importance of understanding green construction and how companies and the industry as a whole can do their part in creating green environments and serving evolving client needs.
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Chinese Drywall Lawsuit Filed Against 14 Insurers
A lawsuit has been filed in Louisiana against 14 insurers that seeks indemnification for losses and breach of contract arising from claims for the development and sale of homes allegedly containing defective Chinese manufactured drywall.
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GEICO Adjusters Ruled Exempt from Overtime Pay
The federal appeals court in Washington, D.C. has found that auto damage adjusters working for GEICO do not qualify for overtime benefits under the Fair Labor Standards Act of 1938.
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Homeowner Claim Satisfaction Still Lagging
Policyholders who file auto claims are still generally happier with their experience than are those filing property claims.
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Fraud Spikes as Resources Dwindle
The Coalition Against Insurance Fraud reports that fraud bureaus are noticing a significant uptick in their caseloads, but staff resources are scant.