Claims Magazine April 2010
Cover Story
Ensuring Data Integrity
"Garbage in, garbage out," is an accurate phrase connoting that even our most efficient supercomputer will not produce quality analysis if it is not supplied with quality data in the first place.
Features
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Technical Notebook: Hydrostatic Lock
A specific type of automotive engine damage occurs when water enters the engine and is compressed in one or more cylinders.
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Licensing Restoration Professionals
If enacted, licensing regulations for restoration professionals will likely have widespread implications. At a minimum, they will raise the cost of doing business, with a ripple effect on adjusters and insurance carriers.
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Understanding Made-Whole Doctrines
In recent months, no subject in subrogation has been as discussed and debated as much as the intersection of the insured's underinsured claim and the insurer's subrogation claim.
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Analytics and Claim Fraud
Insurers that want to establish effective anti-fraud programs or enhance the effectiveness of existing programs must take a comprehensive approach to dealing with this pervasive problem.
Columns
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Tiger Versus Dave
Tiger Woods' travails offer risk managers an instructive case study in managing brand and reputation risk in the 21st century.
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Changing Careers in a Recession
As a member of LinkedIn who participates in 44 of the insurance industry forums on a regular basis, I commented last month about a question posed by an agent who was contemplating a career change to claims. Here's my advice.
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Supplemental Auto Liability Insurance
Which is required to pay first in a rental car accident: the insurance company that provided the SLI, or a driver's personal auto insurance?
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The "Yeah, But" Kid Meets the Grand Inquisitor
When our claimant or insured replies to a coverage decision with a "yeah, but...," unlike that other Grand Inquisitor, my mother, we must listen to the explanations and excuses and consider the pros and cons.
Departments
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Let the Speculation Begin
"Come again?" That's the thought that ran through my mind when I.I.I. President Dr. Robert Hartwig told a crowd of hundreds that there have been double-digit reductions in claim departments over the last two years.
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Speaking Of: Anti-Texting Laws
Editor in Chief Eric Gilkey spoke with Plymouth Rock Assurance Corp.'s Paula Gold to get answers about anti-texting laws and their effects on the industry.
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Florida's Chinese Drywall Woes Persist as FEMA Denies Aid
Since the news of tainted drywall—and its noxious fumes—started rolling in, manufacturers and other businesses that supplied and installed the building material have denied liability.
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Snowstorm Losses Could Top $350 Million
AIR Worldwide estimates total insured losses stemming from the snowstorm to be between $150 and $350 million.
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Teen Driving: Girls Behaving Badly
The findings of a recent Allstate Foundation study suggest that girls are racing ahead of boys in their need for speed and "aggressive" driving behavior.
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State Beat April 2010
News from around the nation, including New York, Georgia, and Kansas
