Claims Magazine January 2009
Cover Story
Vindication for an Industry
When State Farm settled a lawsuit with Thomas and Pamela McIntosh for $250,000 in September, it marked the end of more than just a standard insurer/policyholder legal compromise.
Features
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The Road to a Robust ROI
In recent years, more claim organizations have started investing in new technology to make their operations less costly to operate as well as more efficient and effective.
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Finding the Silver Lining
Even if one does not fully comprehend the complexities and causes of the current financial crisis, the enormity of the crisis and its impact on confidence in the economy is not lost on anyone.
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Foul Weather
The increase in severe weather events, combined with population growth and migration to high-risk locations in the U.S., will result in more claims, a higher incidence of fraud, and higher payouts for insurance companies.
Columns
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Reversing Imminent Brain Drain
"Flight risk" is a term that resonates more with bail bondsmen than with claim managers. Nevertheless, flight risk imperils claim operations nowadays.
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Early Storm Notification
When Amtrak's Vermonter passenger train headed toward Putney, Vt., on the tracks of the New England Central (NEC) at 3:40 a.m. on Oct. 9, 2005, there was no way that the engineer could have known
Departments
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Record-Setting Season
The season ranks as one of the more active in the 64 years since comprehensive record-keeping began.
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Top Industry Concerns Divulged
These four areas will test insurers' abilities to react to a marketplace that is being assaulted by crises.
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A Mighty Wind
This month, the Windstorm Insurance Network will be hosting its 10th Annual Windstorm Insurance Conference.
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Speaking Of: Expert Witnesses
To examine the underlying psychological principles and implications of juror skepticism toward expert testimony, Claims' Christina Bramlet enlisted the expertise of Steven M. Gursten.
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The Final Word
I don't pretend to be a political analyst, but one thing I've gleaned over the years is that most politicians have a disdain for the campaign trail.
