News & Analysis

Agency Management

Gimme more: Tech tools to help agents work with their customers anytime, anyplace

It's no longer sufficient to say you have office hours from 8:30 a.m. to 5 p.m.

Agency Management

Empowered: Agents in good position to demand more tech tools from carriers

You want single sign-on from your carriers? "For independent agents, the leverage they have is the threat to leave," sources...

Personal Insurance Business

30 best paying college majors: 2014

As college degrees become almost mandatory for landing a decent job, find out which majors give the best chance to...

Coverage & Policy Issues

Managing claims legal expenses

There has been a 5-15% increase in overall legal expenses for insurers. Here’s how some companies are managing those costs.

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