A young person holds their phone as they select a happy face from a series of faces describing how satisfied they are as a customer. Post-pandemic, consumers' insurance needs have shifted as many have seen a change in the things in their lives they value and, therefore, want to protect. Photo: Black Salmon/Shutterstock.com

Insureds are loosening up a bit when it comes to what they share with their insurers, and 89% of customers in the U.S. say they are willing to share more personal data with their insurer than they already do in order to maximize their premiums savings and receive services better tailored to their needs. According to Capco's recently released 2023 U.S. Insurance Survey, this shows an increase of 17% compared to their 2021 survey.

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Brittney Meredith-Miller

Brittney Meredith-Miller is assistant editor of PropertyCasualty360.com. She can be reached at [email protected].

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