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Most business happens online and through mobile apps these days.

Consider that 244.7 million people in the U.S. are projected to shop online during 2022, according to the market research firm Oberlo, and that number has been growing annually for years.

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Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].