Despite predictions of pending doom in the face of digital trends, insurance agents continue to be a vital piece to the industry's distribution and a trusted source of expertise during policyholders' most difficult times.
In fact, 65% of consumers across cohorts said they plan to use an insurance agent in the future. On top of this, the vast majority of policyholders that have worked through agents in the past plan to do so in the future, according to a survey from Agentero.
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Steve Hallo
Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]
