While surety often tends to be a carrier-centric process, digital solutions are starting to focus on the agents and brokers who make up many of the day-to-day users of e-surety systems. (Nicolas Herrbach/Adobe Stock)
Surety companies made moves to digital systems and processes out of necessity during the early stages of the COVID-19 pandemic and resulting lockdown. Digital transformation in the industry is being touted as the way forward, although it may take some time to reach long-term transformation goals.
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