Identifying and managing risk is critical to the success of any business, and threats come in all shapes and sizes. Over the last 18 months, employers have been dealing with a shortage of workers amid what has been termed the "great resignation," and attracting and retaining talent has taken on even more importance.

Operating amid the pandemic has produced its own challenges with remote and hybrid work environments raising new risks. There has been an increase in cyberattacks and their severity. And, there is a growing awareness of climate change and the issues associated with increasingly severe weather events.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]