Most everyone today has a concrete memory of where they were when the news hit that society would be forever changed by COVID-19. (Free use image/ALM Media archives) Most everyone today has a concrete memory of where they were when the news hit that society would be forever changed by COVID-19. (Free use image/ALM Media archives)

This time last year, pandemic conditions meant that businesses and colleagues were adjusting to remote-work conditions, kids were holed up at home doing schoolwork, and families were weighing an ongoing public-health risk with the desire to commune with loved ones for the winter holidays.

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Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].