Insurance executives rated above the global average on their prioritization of technology democratization, with almost all (91%) stating that technology democratization is becoming critical to their ability to ignite innovation across their organization. (Credit: ipopba/Adobe Stock)
The pandemic has had a dramatic impact on the insurance industry, with 99% of insurance executives reporting that it created an unprecedented stress test for their organizations, according to Accenture research. It quickly exposed inflexible working arrangements and operations, fragile supply chains, poor data management and those not up to speed with evolving customer expectations.
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