The time to evolve is now — insurers must persevere through the pandemic, harness invaluable data-driven insights and tackle the market head-on. (Credit: Blue Planet Studio/stock.adobe.com) The time to evolve is now — insurers must persevere through the pandemic, harness invaluable data-driven insights and tackle the market head-on. (Credit: Blue Planet Studio/stock.adobe.com)

The insurance industry was formed to create a cushion for those inevitable bumps in the road, but the bumps in 2020 felt more like a mountain. In the blink of an eye, the whole world was faced with a global pandemic that has altered the way we live, shop and play.

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