It's nearly impossible to talk about the impact the past year has had on the insurance industry without acknowledging the resilience of agents in the face of an unprecedented crisis.
Insurance agents had to be creative problem solvers while pivoting away from the traditional ways of conducting business — all while maintaining high standards of customer service and long-term profitable growth.
Today, Travelers announced its 2021 Personal Insurance Agents of the Year, an esteemed group of insurance professionals who have exhibited strength and commitment during the industry's most challenging year.
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