Social media also shouldn't be an afterthought but rather a way to share meaningful content, build thought leadership and ultimately drive leads. (Photo: Shutterstock) Social media also shouldn't be an afterthought but rather a way to share meaningful content, build thought leadership and ultimately drive leads. (Photo: Shutterstock)

In light of the way business has shifted as a result of the global COVID-19 pandemic, insurance clients will continue to expect virtual service in all areas of their lives.

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