Troy Korsgaden, author of "Discussion Partner: A Radical Transformation to Unrivaled Service in the Insurance Industry," discusses some of the most common challenges agents today wrestle with when facing rapid digitalization and automation.
|As some agents struggle to adapt to emerging technology and evolving customer demands, Korsgaden offers solutions on how to overcome them and become more tech-savvy.
|In this week's installment of Insurance Speak, Korsgaden shares his insight into what today's insurance customers are really looking for from their carrier and how agents can — or must — evolve to serve their clients better and expand their customer base.
|Subscribe to Insurance Speak on Spotify, Apple Music, Google Play or Libsyn.
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