Here are three ways insurance carriers can leverage artificial intelligence to attract a new generation of talent. (Photo: Shutterstock)
Commercial insurance faces a growing claims adjuster staffing gap. On the retirement end, there's a rising tide of experienced adjusters leaving the profession. According to the Pew Research Center, nearly 10,000 baby boomers retire each day in the U.S., and about 25% of them leave positions in the insurance and financial services sector. Seasoned adjusters leave with a wealth of experience built up over decades, leaving newer adjusters to handle a rising volume of claims.
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