Accident management is typically an expensive process, but digital and cloud strategies can improve efficiency and responsiveness. (Fotolia) Accident management is typically an expensive process, but digital and cloud strategies can improve efficiency and responsiveness. (Fotolia)

As insurers work to eliminate every last inefficiency from the claims process and deliver a better policyholder experience, the ability to improve accident management, including dispatch, vehicle handling, storage, and reporting — while delivering shorter cycle time and reduced adjusting expense — presents a tremendous business opportunity.

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