Our editorial team is fond of saying that nothing happens in the world without insurance. Health insurance, life insurance, product and general liability, workers' comp, auto, cyber and more are vital to helping businesses and individuals recover from an unexpected event. After customers purchase their insurance, the claims process is an insurer's next opportunity to shine — from the first notice of loss to how the claim is handled and paid, become defining moments for the insurer and frequent determiners of whether or not a policyholder will renew.
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