I'm a work-from-home veteran; I've been working from home for about a decade. Are people more or less productive when they work remotely? Like most things in life, it depends. It depends upon a lot of things including:

• The kind of work to be done
• Degree of collaboration necessary
• Your home environment
• The technology available
• Ability to "self-manage"
• Knowledge of the job

All of the above will impact productivity while working from home. There has been no shortage of articles written about the issues listed above, so I would like to focus on a different angle: the visibility of work, why it matters to your employees and how it can be managed in a remote environment.