Amazon's Alexa Data Services team, which manages the scads of recordings of human speech and other data that helps train the voice software, numbers in the thousands of employees and contractors, spread across work sites from Boston to Romania and India. (Photo: Shutterstock)
An Amazon.com Inc. team auditing Alexa users' commands has access to location data and can, in some cases, easily find a customer's home address, according to five employees familiar with the program. The team, spread across three continents, transcribes, annotates and analyzes a portion of the voice recordings picked up by Alexa. The program, whose existence Bloomberg revealed earlier this month, was set up to help Amazon's digital voice assistant get better at understanding and responding to commands.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
- Educational webcasts, resources from industry leaders, and informative newsletters.
- Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
