When asked which factors most influence how insurance agents evaluate and select commercial carriers, their top responses (in order) were 'products and coverage' followed by 'responsive service' and 'claims management.' (Photo: Shutterstock)
This is the third and final installment featuring the results of the 2019 NU/PIA Independent Agent Study conducted by Flaspöhler | NMG Consulting.
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Rosalie Donlon
Rosalie Donlon is the editor in chief of ALM's insurance and tax publications, including NU Property & Casualty magazine and NU PropertyCasualty360.com. You can contact her at [email protected].
