Insurance companies across industries are experiencing overwhelming shifts in their market, from disruptive innovation to changing consumer expectations. But even as leading companies explore the potential for digital technologies to streamline claims processes, some fear these advancements will depersonalize communications, negatively impacting policyholder experiences.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
- Educational webcasts, resources from industry leaders, and informative newsletters.
- Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
Already have an account? Sign In