The new year is a great time to focus on how best to meet the insurance needs of your current and potential clients.

Here are 6 insights that are sure to give your sales a boost:

1. Understand why clients complain.

Some agents may unwittingly create conditions that result in client complaints, either directly or on social media. It can come as a surprise. "I just don't understand it," one agent said. "I thought we had a good relationship."

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.