A recently released research study found that over 70% of insurance professionals have plans to initiate or operate video-enabled services for claims management, loss adjustment or remote expertise, while over 60% plan to deploy video for sales and advisory services.
This information comes from a new Vidyo and Efma study on the insurance industry's digital transformation to video-enabled services.
The study polled 84 insurance services professionals from 34 countries. The study's researchers say these particular subjects are leading the insurance sector into the digital age, where video has emerged as a critical channel for interacting with customers, delivery advisory services, selling insurance and more.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
- Educational webcasts, resources from industry leaders, and informative newsletters.
- Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
