I've been on a major road trip attending conferences across the country for the last few weeks. Aside from confirming that traveling today is by no means glamorous (I just spent three hours on the tarmac in Scottsdale because my flight to Chicago was repeatedly delayed due to a weather stop), I've also met some amazing people who are a smart, funny and share some very interesting stories.

Some of our best ideas and sources for articles come from our readers, and it's great to hear what you like and what you want to see in the magazine. Here are some of the things I've learned from you in my travels.

At the IASIU conference on insurance fraud, I learned about predictive analytics, fraud rings, investigating car crashes, water damage claims and other property losses. A vehicle that has been side-swiped will not have vertical crash lines on it. (But do you know what would cause vertical lines on a vehicle?)

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