In prior years as a casualty claims adjuster for a major insurance company, I carried blank drafts which I could use to settle claims. While there was a limit in terms of a dollar amount, I as the adjuster had the authority to settle the claim up to that limit.
The company's desire was to not "lose control of the claim." The goal was to try and settle the matter with the claimant in a fair and equitable manner, and avoid litigation if possible. This is still the desire of many insurers today; however, the public sometimes does not see insurance companies in this light.
Adjusters and claims supervisors are where the rubber meets the road when it comes to settling claims. They are the true front line of the companies and their job is extremely important.
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