(Bloomberg) — AT&T Inc. agreed to pay $25 million to U.S. regulators after an investigation found call-center workers in Mexico, Colombia and the Philippines improperly disclosed personal data on almost 280,000 customers.
The workers passed U.S. customer names and full or partial Social Security numbers to third parties who used it to request that mobile phones be unlocked so the devices would work on networks other than AT&T's, the Federal Communications Commission said Wednesday in a news release.
The customer information was given to people who appear to have been trafficking in stolen or secondary-market phones they wanted to unlock, the agency said.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
- Educational webcasts, resources from industry leaders, and informative newsletters.
- Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
