Digital and technological integration is changing the workplace, and the insurance industry is no exception.
Approximately one out of four insurers are taking the lead in digital transformation, and this elite group is already aiming to achieve significant benefits. These are the companies to watch because, if they are successful, competitors will find themselves scrambling to catch up.
But despite the fact that most insurers are aware of the need to invest in digital technologies, many feel that the change from traditional models to new practices are not always welcome. In fact, for some carriers, digital technologies create more challenges than opportunities.
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