Esurance added a new video feature to its Esurance Mobile appthat enables policyholders to talk to appraisers in real time toget a damage estimate on the spot, says the Chicago Tribune.
|Using the app, consumers with eligible car insurance claims canvideo chat with an Esurance appraiser using their iPhone or Androidsmartphones. During the video appointment, the appraiser shows thepolicyholder how and where to video the damage, and gives anestimate. The app even allows the appraiser to send an electronicpayment to settle the claim on the spot, says the Tribune.
|The new feature is similar to QuickFoto Claim from Esuranceparent Allstate, which allows people to send smartphone pictures oftheir damaged vehicle to the insurer.
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