Editor's Note: Christopher Goetze is vice president, Technical Services of MphasiS-Wyde
CIOs at the largest carriers know that their existing policy systems can no longer provide the flexibility, workflow efficiency and self-service capabilities that both internal staff and external customers need today.
But existing mainframe systems have one big thing going for them: because of their static, batch-driven architecture, they scale up easily. Huge is no problem.
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